The Most Powerful Giving Platform On The Planet.
Overflow is the philanthropy platform for today-pairing modern technology with an uncomplicated approach to giving. We are a Series A startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms (Uncork, Craft & Village Global) and strategic angels & leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, & Venmo.
We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes and we are starting with stocks. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider. Learn more about why we started this company.
Overflow was founded on the Ancient Christian Proverb 11:24 “The world of the generous gets large and larger.” It is teachings similar to this that guides, empowers, and directs our executive leadership team.
Vision is where we are going & Culture is how we get there.
Our values determine our culture.
We endearingly call our team Flow Fam. Launching in 2020, we are a remote hybrid team with major hubs in Silicon Valley, California & Birmingham, Alabama.
Moving forward, our hiring focus will be the San Francisco - Bay Area as we expand our Headquarters and cultivate an in office work culture. Candidates’ willingness to relocate for this role is highly valued.
Overflow’s Onboarding Specialist Lead plays a critical dual role in ensuring the successful onboarding of new customers while laying the foundation for a high-performing team. This is a hands-on position where you’ll directly support customers through migrations and activations, develop scalable onboarding processes, and contribute to Overflow’s vision to make generosity frictionless.
As a leader in the onboarding function, you’ll coach and mentor onboarding specialists while owning the execution of a seamless customer experience. With deep SaaS and fintech product knowledge, you’ll also be responsible for optimizing automated workflows to deliver world-class onboarding at scale. This role is perfect for someone ready to roll up their sleeves while growing into a future team management position.
Head of Customer Success - Claire Machado